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Pearson Edexcel IGCSE Business

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Theme 1: Business Activity and Influences on Business

Business Objectives (8 lessons)

Explore business objectives in Business.

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Introduction to Business Objectives

Learn what business objectives are and how they guide company decisions and success

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Financial Aims and Objectives - Survival and Profit

Learn how businesses prioritise survival and profit as key financial objectives

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Financial Aims and Objectives - Sales and Market Share

Learn how businesses set sales targets and market share objectives to drive growth and success.

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Non-financial Aims and Objectives - Social Objectives

Learn how businesses set social objectives to benefit communities and society beyond profit.

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Non-financial Aims and Objectives - Personal Satisfaction

Understanding how personal satisfaction motivates business owners beyond just making money and profits.

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Why Business Aims Change - Market Conditions

Learn how changing market conditions force businesses to adapt their aims and objectives

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Why Business Aims Change - Technology and Performance

Learn how technology advances and performance issues force businesses to adapt their aims

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Why Business Aims Change - Legislation and Internal Reasons

Learn how legislation and internal factors force businesses to adapt their aims and objectives

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Types of Organisations (13 lessons)

Explore types of organisations in Business.

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Sole Traders - Characteristics and Features

Learn the key characteristics, advantages, disadvantages and features of sole trader businesses.

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Partnerships - Structure and Organisation

Learn partnership business structures, legal requirements, advantages, disadvantages and real-world examples

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Limited Companies - Private Limited Companies

Learn about private limited companies, their structure, advantages, disadvantages and formation process.

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Limited Companies - Public Limited Companies

Understanding public limited companies, share ownership, advantages, disadvantages and legal requirements for PLCs

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Public Corporations - Features and Purposes

Learn about public corporations, their key features, purposes and role in the UK economy.

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Risk, Ownership and Limited Liability

Learn about business ownership types, unlimited and limited liability and associated risks.

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Public Corporations - Arguments For and Against

Explore the key arguments for and against government-owned public corporations in business.

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Sources of Finance and Use of Profits

Learn about business organisation types, finance sources and profit utilisation strategies.

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Stakeholders and Shareholders

Learn to identify stakeholders and shareholders, understand their needs and manage conflicts between different groups.

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Appropriateness of Different Forms of Ownership

Learn which business ownership structure suits different situations and business goals.

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Franchises - Structure and Benefits

Learn about franchise business structures, benefits for franchisors and franchisees and real-world examples.

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Social Enterprises - Purpose and Function

Learn how social enterprises balance profit-making with solving social and environmental problems effectively.

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Multinationals - Characteristics and Operations

Explore multinational corporations' characteristics, global operations, advantages, challenges and economic impact

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Classification of Businesses (3 lessons)

Explore classification of businesses in Business.

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Primary Sector - Extracting Raw Materials

Learn how primary sector businesses extract raw materials from natural resources and their economic importance.

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Secondary Sector - Manufacturing and Production

Learn how manufacturing transforms raw materials into finished goods through various production methods and processes.

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Tertiary Sector - Service Provision

Explore tertiary sector businesses and how they provide services to meet customer needs

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Decisions on Location (5 lessons)

Explore decisions on location in Business.

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Factors Influencing Location - Proximity to Market

Learn how proximity to target markets influences business location decisions and customer accessibility.

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Factors Influencing Location - Labour and Materials

Learn how labour availability and material access influence business location decisions.

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Factors Influencing Location - Competitors and Business Activity

Learn how competitors and business activity types influence strategic location decisions for success.

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Impact of Internet on Location Decisions

Learn how internet technology transforms business location choices and traditional retail patterns.

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Legal Controls and Trade Blocs

Learn how legal controls and trade blocs influence business location decisions

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Business and the International Economy (9 lessons)

Explore business and the international economy in Business.

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Concept of Globalisation

Understand globalisation's impact on international business, trade and economic integration worldwide.

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Opportunities and Threats of Globalisation

Explore global business opportunities and threats, examining how companies succeed internationally.

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Importance and Growth of Multinationals

Explore why businesses become multinationals and their growing importance in the global economy

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Benefits of Becoming a Multinational

Explore how businesses benefit from international expansion through market access and cost advantages.

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Benefits to Countries from Multinationals

Explore how multinational corporations create jobs, transfer technology and boost economic growth in host countries.

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Drawbacks to Countries from Multinationals

Explore negative impacts of multinational corporations on host countries including economic and social drawbacks

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Exchange Rate Calculations

Learn to calculate exchange rates, convert currencies and understand business impacts of rate changes.

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Impact of Exchange Rate Changes on Competitiveness

Learn how currency fluctuations affect business costs, pricing and international competitiveness strategies.

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Impact on Importers and Exporters

Learn how exchange rates, trade barriers and economic growth affect importing and exporting businesses

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Government Objectives and Policies (7 lessons)

Explore government objectives and policies in Business.

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Government Spending on Public Services

Learn how governments prioritise spending on essential public services like healthcare and education.

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Taxation and Constraints on Public Spending

Learn how governments raise money through taxation and face spending constraints that affect businesses

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Infrastructure Provision

Learn how governments provide essential infrastructure like roads, utilities and digital networks to support economic growth.

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Government Legislation Effects

Explore how government laws and regulations directly impact business operations and costs.

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Trade Policy - Trading Blocs and Tariffs

Learn how governments use trading blocs and tariffs to control international trade flows.

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Effect of Interest Rates on Businesses

Understand how government interest rate policies directly impact business costs, investment decisions and consumer spending patterns.

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Effect of Interest Rates on Consumer Spending

Learn how government interest rate changes directly influence consumer spending patterns and economic behaviour.

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External Factors (4 lessons)

Explore external factors in Business.

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Social Factors Affecting Business Decisions

Explore how demographic changes, lifestyle trends and social attitudes influence business decisions and strategies.

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Technological Factors Affecting Business Decisions

Explore how technological advances influence business strategy, operations and competitive advantage decisions.

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Environmental Factors Affecting Business Decisions

Learn how environmental factors like climate change and regulations influence business decisions

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Political Factors Affecting Business Decisions

Learn how government policies, taxation and regulations influence business decisions and strategies.

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What Makes a Business Successful? (5 lessons)

Explore what makes a business successful? in Business.

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Measuring Success - Revenue and Market Share

Learn how businesses measure success through revenue calculations and market share analysis.

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Measuring Success - Customer and Profit

Learn how businesses measure success through customer satisfaction metrics and profit calculations.

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Measuring Success - Growth and Stakeholder Satisfaction

Learn how businesses measure success through growth indicators and stakeholder satisfaction methods.

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Reasons for Business Failure - Cash Flow Problems

Learn how cash flow problems cause business failure and prevention strategies.

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Reasons for Business Failure - Competition and Market Changes

Understand how competition and changing markets cause business failures and survival strategies.

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Theme 2: People in Business

Internal and External Communication (6 lessons)

Explore internal and external communication in Business.

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Importance of Good Communication

Explore how effective internal and external communication drives business success and productivity.

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Problems of Ineffective Communication

Explore how poor communication creates problems for businesses and their stakeholders

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Communication Methods and IT Benefits

Explore internal and external communication methods and discover how IT transforms business messaging

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Communication Methods - Limitations

Explore barriers and constraints that limit effective business communication methods and channels.

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How Communication Barriers Arise

Learn how language, technology, culture and organisational factors create communication barriers in business.

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Removing Communication Barriers

Learn to identify and overcome communication barriers affecting internal and external business relationships.

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Recruitment and Selection Process (10 lessons)

Explore recruitment and selection process in Business.

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Types of Employment - Full-time and Part-time

Learn the differences between full-time and part-time employment types and their business implications.

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Types of Employment - Job Share and Temporary

Learn about job share and temporary employment types, their benefits and challenges.

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Job Descriptions and Person Specifications

Learn to create effective job descriptions and person specifications for successful recruitment processes.

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Application Forms and CVs

Learn how businesses use application forms and CVs to recruit and select employees effectively.

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Internal and External Recruitment

Learn internal and external recruitment methods, advantages, disadvantages and when to use each approach.

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Job Advertisements and Shortlisting

Learn how to create effective job advertisements and master the shortlisting process for recruitment success.

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Interviewing Process

Learn effective interview techniques, question types, preparation methods and legal considerations for recruitment success.

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Equal Opportunities - Gender, Race and Disability

Learn about fair recruitment practices regarding gender, race and disability discrimination laws.

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Equal Opportunities - Religion, Sexual Preference and Age

Learn fair recruitment practices regarding religion, sexual orientation and age discrimination laws.

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Minimum Wage Laws

Learn UK minimum wage laws and their impact on business recruitment practices.

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Training (6 lessons)

Explore training in Business.

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Importance of Training to Business and Workers

Explore how training programmes benefit both businesses and workers in the modern workplace

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Induction Training

Learn how effective induction training programmes welcome, integrate and prepare new employees for success

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On-the-job Training

Learn how businesses use on-the-job training to develop employee skills effectively and efficiently.

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Off-the-job Training

Learn about off-the-job training methods, benefits, costs and how businesses choose effective training approaches.

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Compliance with Health and Safety Laws

Learn how businesses must comply with UK health and safety laws through proper training and procedures

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Benefits and Limitations of Training

Explore the key benefits and limitations of workplace training for businesses and employees.

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Motivation and Rewards (10 lessons)

Explore motivation and rewards in Business.

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Importance of Motivation - Attracting Employees

Learn how businesses use motivation strategies to attract and recruit the best employees.

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Importance of Motivation - Retaining Employees and Productivity

Learn how employee motivation improves retention rates and boosts workplace productivity levels.

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Herzberg Two-Factor Motivational Theory

Learn Herzberg's Two-Factor Theory distinguishing between hygiene factors and motivators in workplace motivation.

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Maslow Hierarchy of Needs Motivational Theory

Learn Maslow's five-level hierarchy theory and how businesses use it to motivate employees effectively

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Taylor Scientific Management Motivational Theory

Learn Frederick Taylor's Scientific Management Theory and how it motivates workers through efficiency

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Financial Methods - Remuneration and Bonus

Learn how businesses use salaries, bonuses and commission to motivate employees effectively.

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Financial Methods - Commission and Promotion

Learn how commission and promotion systems motivate employees through financial rewards and career advancement.

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Financial Methods - Fringe Benefits

Explore fringe benefits as financial motivation tools including types, advantages and real-world applications

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Non-financial Methods - Job Rotation

Learn how job rotation motivates employees through variety, skill development and reduced workplace boredom

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Non-financial Methods - Job Enrichment and Autonomy

Learn how job enrichment and workplace autonomy motivate employees without financial rewards

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Organisation Structure and Employees (13 lessons)

Explore organisation structure and employees in Business.

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Hierarchical Organisation Charts

Learn how businesses use hierarchical organisation charts to structure management levels and employee relationships.

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Flat Organisation Charts

Learn how flat organisation structures work, their benefits and challenges for modern businesses.

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Centralised and Decentralised Structures

Learn how businesses organise decision-making through centralised and decentralised structures and their impacts.

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Span of Control

Learn how businesses decide how many employees each manager should supervise effectively.

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Chain of Command

Learn how chain of command creates clear authority lines and communication flows in business organisations

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Delegation

Learn how businesses delegate authority and responsibility to improve efficiency and motivation

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Human Resources - Workforce Planning

Learn how businesses plan, recruit, train and manage their workforce effectively

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Human Resources - Recruitment and Training

Learn recruitment processes, training methods and HR strategies for effective workforce management.

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Human Resources - Health and Safety

Learn workplace health and safety laws, risk assessment and creating safer working environments.

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Human Resources - Employment Issues and Relations

Learn about employment contracts, workplace disputes, trade unions and modern HR challenges in business.

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Finance Department Functions

Learn how finance departments manage budgets, cash flow and support business decision-making processes.

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Marketing Department Functions

Explore key marketing department functions including research, advertising, pricing and customer relationship management strategies.

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Production Department Functions

Learn how production departments plan, organise and control manufacturing processes effectively.

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Theme 3: Business Finance

Business Finance - Sources (11 lessons)

Explore business finance - sources in Business.

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Need for Finance - Short-term Needs

Understanding why businesses need short-term finance for daily operations and growth opportunities

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Need for Finance - Long-term Needs

Explore long-term business finance needs including fixed assets, expansion and strategic investments.

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Need for Finance - Start-up and Expansion

Learn why businesses need finance for start-up and expansion, exploring various funding sources.

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Internal Sources - Personal Savings

Learn how entrepreneurs use personal savings to fund business ventures and start-ups effectively.

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Internal Sources - Retained Profit

Learn how businesses use retained profit as internal finance for growth and investment

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Internal Sources - Selling Assets

Learn how businesses raise internal finance by selling property, equipment and investments

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External Sources - Overdraft and Trade Payables

Learn how overdrafts and trade payables provide essential short-term external finance for businesses.

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External Sources - Loan Capital and Share Capital

Learn how businesses raise money through loans and shares from external sources.

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External Sources - Stock Market Flotation

Learn how businesses raise large amounts of external finance through stock market flotation

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External Sources - Venture Capital

Learn how venture capital provides external funding for high-growth businesses and start-ups.

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External Sources - Crowdfunding

Learn how businesses use crowdfunding platforms to raise external finance from multiple small investors.

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Cash Flow Forecasting (7 lessons)

Explore cash flow forecasting in Business.

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Importance of Cash - Paying Suppliers and Overheads

Learn why cash management is crucial for paying suppliers and overheads effectively.

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Importance of Cash - Preventing Business Failure

Learn how cash flow forecasting prevents business failure and ensures long-term survival.

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Difference Between Cash and Profit

Learn why profitable businesses can fail and master cash versus profit differences

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Cash Flow Forecasts - Cash Inflows

Learn to predict and analyse cash inflows for effective business cash flow forecasting.

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Cash Flow Forecasts - Cash Outflows

Learn to predict and manage business cash outflows through effective forecasting techniques

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Cash Flow Forecasts - Net Cash Flow

Learn to calculate and interpret net cash flow in business cash flow forecasts.

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Cash Flow Forecasts - Opening and Closing Balances

Learn to calculate and use opening and closing balances in business cash flow forecasts effectively.

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Costs and Break-even Analysis (10 lessons)

Explore costs and break-even analysis in Business.

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Revenue Calculations

Learn how to calculate business revenue, understand break-even analysis and make informed financial decisions.

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Fixed and Variable Costs

Learn to distinguish fixed and variable costs and calculate business break-even points effectively.

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Total Costs Calculations

Learn to calculate total costs, understand fixed and variable expenses and master break-even analysis.

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Profit and Loss Calculations

Calculate business profits and losses using revenue, costs and break-even analysis techniques

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Break-even Concept

Learn to calculate break-even points and understand how businesses use cost analysis for decision-making.

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Break-even Calculations from Formula

Learn to calculate break-even points using formulas to determine minimum sales targets.

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Break-even Calculations from Diagrams

Learn to read break-even charts and calculate profit, loss and safety margins from diagrams.

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Break-even Charts - Impact of Revenue Changes

Analyse how price changes affect break-even points and business profitability decisions

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Break-even Charts - Impact of Cost Changes

Learn how changing fixed costs, variable costs and prices impact break-even analysis and business decisions.

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Limitations of Break-even Charts

Understand the key limitations and weaknesses of break-even charts in business planning

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Financial Documents (10 lessons)

Explore financial documents in Business.

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Purpose of Statements of Comprehensive Income

Learn the key purposes and stakeholder uses of Statements of Comprehensive Income in business

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Statement Features - Sales and Cost of Sales

Learn to read and analyse sales revenue, cost of sales and gross profit in business financial statements.

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Statement Features - Gross Profit and Expenses

Learn to calculate gross profit, understand business expenses and analyse profit and loss statements effectively.

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Statement Features - Operating Profit

Learn to calculate and analyse operating profit from business financial statements effectively.

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Using Statements in Decision Making

Learn how businesses use profit and loss accounts, balance sheets and cash flow statements to make informed decisions.

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Nature and Importance of Profit

Understanding what profit is, how it's calculated and why it's essential for business success and stakeholder benefits.

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Purpose of Statements of Financial Position

Learn how businesses use financial position statements to show assets, liabilities and equity

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Statement Features - Current and Non-current Assets

Learn to classify and analyse current and non-current assets in business financial statements

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Statement Features - Liabilities and Capital

Learn to identify and analyse liabilities and capital in business financial statements effectively.

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Interpreting Statements of Financial Position

Learn to read and analyse Statements of Financial Position including assets, liabilities and key ratios

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Accounts Analysis (11 lessons)

Explore accounts analysis in Business.

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Gross Profit Margin Calculations

Learn to calculate and analyse gross profit margins for business performance evaluation

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Operating Profit Margin Calculations

Learn to calculate and interpret operating profit margins for effective business performance analysis.

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Markup Calculations

Learn to calculate markup percentages and amounts for effective business pricing strategies.

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Return on Capital Employed (ROCE)

Learn to calculate and interpret ROCE to evaluate business efficiency and profitability performance

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Current Ratio Calculations

Learn to calculate and analyse current ratios for effective business financial health assessment.

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Acid Test Ratio Calculations

Learn to calculate and interpret acid test ratios for business liquidity analysis

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Concept and Importance of Liquidity

Learn to analyse business liquidity ratios and understand cash flow management importance.

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Comparisons with Previous Years

Learn to analyse business financial performance by comparing accounts data across multiple years effectively.

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Comparisons with Other Businesses

Learn to analyse business performance through competitor comparisons and industry benchmarking techniques.

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Using Financial Documents to Assess Performance

Learn to analyse profit and loss accounts and balance sheets to assess business performance effectively

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Using Financial Documents for Decision Making

Analyse profit and loss accounts, balance sheets and cash flow statements for business decisions

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Theme 4: Marketing

Market Research (15 lessons)

Explore market research in Business.

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Purpose of Market Research - Understanding Customer Needs

Learn how market research reveals customer needs to guide successful business decisions.

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Purpose of Market Research - Identifying Market Gaps

Learn how businesses use market research to identify profitable gaps and opportunities.

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Purpose of Market Research - Reducing Risk

Learn how market research reduces business risks and prevents costly failures through informed decision-making.

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Purpose of Market Research - Informing Business Decisions

Learn how market research provides essential information for smart business decision making and success.

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Primary Research - Surveys

Learn how businesses use surveys to gather customer opinions and market insights effectively.

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Primary Research - Questionnaires

Learn how to design, distribute and analyse questionnaires for effective primary market research

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Primary Research - Focus Groups

Learn how to plan, run and analyse focus groups for effective primary market research.

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Primary Research - Observation

Learn how businesses use observation methods to study real customer behaviour and market patterns.

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Primary Research - Test Marketing

Learn how businesses use test marketing to trial products with real customers before national launch.

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Secondary Research - Internet

Learn to effectively use internet sources for comprehensive business market research and analysis.

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Secondary Research - Market Reports

Learn how to find, evaluate and use market reports for effective secondary research.

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Secondary Research - Government Reports

Learn to find, evaluate and apply government statistics for effective business market research.

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Qualitative and Quantitative Data

Learn to collect and analyse qualitative and quantitative market research data effectively

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Role of Social Media in Market Research

Learn how social media transforms market research through real-time data and customer insights.

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Importance of Reliability in Market Research

Learn why reliable market research is essential for successful business decision making.

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The Market (13 lessons)

Explore the market in Business.

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Importance of Marketing - Satisfying Customer Needs

Learn how businesses identify and satisfy customer needs through effective marketing strategies and research.

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Importance of Marketing - Building Customer Relationships

Learn how businesses build strong customer relationships to increase loyalty and drive long-term success.

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Importance of Marketing - Customer Loyalty

Learn how businesses build customer loyalty through quality service, rewards programmes and relationship management strategies.

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Market Orientation vs Product Orientation

Learn how businesses choose between focusing on customer needs or product excellence.

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Market Share and Analysis

Learn how to calculate market share and analyse market conditions for business success.

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Niche and Mass Marketing

Learn how businesses choose between targeting everyone or specific customer groups effectively.

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Responding to Changing Customer Needs

Learn how businesses identify and respond to evolving customer preferences and market demands

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Responding to Changing Spending Patterns

Learn how businesses adapt strategies to respond to evolving consumer spending patterns and market demands.

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Responding to Increased Competition

Learn how businesses adapt pricing, quality, service and marketing strategies when facing increased competition

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Market Segmentation by Location

Learn how businesses divide markets by location to target customers more effectively.

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Market Segmentation by Demographics

Learn how businesses divide markets using age, gender, income and family demographics

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Market Segmentation by Lifestyle

Learn how businesses divide markets by customer lifestyles, interests and values to create targeted marketing strategies.

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Market Segmentation by Income and Age

Learn how businesses target customers by dividing markets using age and income demographics

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The Marketing Mix (25 lessons)

Explore the marketing mix in Business.

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Product Development - New Products and Services

Learn how businesses develop new products and services through research, testing and innovation processes.

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Difference Between Goods and Services

Learn key differences between goods and services and their unique marketing challenges

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Packaging and Its Importance

Explore how packaging protects products, influences consumer behaviour and communicates brand values effectively.

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Product Life Cycle - Introduction and Growth

Learn how products move through Introduction and Growth stages of their lifecycle

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Product Life Cycle - Maturity and Decline

Learn how businesses manage products during maturity and decline stages effectively.

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Extension Strategies

Learn how businesses use extension strategies across the marketing mix to prolong product life cycles

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Managing Product Portfolio - Boston Matrix

Learn to analyse and manage product portfolios using the Boston Matrix strategic tool.

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Price - Cost Plus Pricing

Learn how to calculate selling prices using cost plus pricing methods and markup percentages.

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Price - Penetration Pricing

Learn how businesses use low prices to enter markets and gain customers quickly.

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Price - Competition Pricing

Learn how businesses set prices based on competitor analysis and market positioning strategies.

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Price - Skimming Pricing

Learn how businesses use price skimming to maximise profits from new products

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Price - Promotional Pricing

Learn how businesses use promotional pricing strategies to attract customers and increase sales effectively.

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Place - Distribution Through Retailers

Learn how businesses distribute products through retailers and build successful retail partnerships.

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Place - Distribution Through E-tailers

Learn how businesses distribute products through online retailers and digital marketplace platforms effectively.

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Promotion - Advertising

Learn advertising types, media selection, costs, effectiveness measurement and campaign strategy development.

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Promotion - Sponsorship

Learn how businesses use sponsorship to promote their brand through events, sports and partnerships effectively.

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Promotion - Product Trials

Learn how businesses use product trials and sampling to promote products effectively.

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Promotion - Special Offers

Learn how businesses use special offers to boost sales and attract customers effectively.

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Promotion - Branding

Learn how businesses create powerful brand identities that build customer loyalty and competitive advantage.

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Above the Line and Below the Line Promotion

Learn how businesses use above and below the line promotional methods effectively

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Public Relations - Improving Company Image

Learn how businesses use public relations strategies to build positive brand image and reputation.

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Technology in Promotion - Targeted Online Advertising

Learn how businesses use data and technology to target specific customers with personalised online advertisements.

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Technology in Promotion - Viral Advertising

Learn how technology enables viral advertising campaigns to spread rapidly across digital platforms

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Technology in Promotion - E-newsletters

Learn how businesses use e-newsletters as effective digital promotional tools in marketing

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Importance of a Brand

Understand how strong brands create competitive advantages, customer loyalty and premium pricing power for businesses.

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Theme 5: Business Operations

Economies and Diseconomies of Scale (3 lessons)

Explore economies and diseconomies of scale in Business.

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Internal Economies of Scale

Learn how large businesses reduce costs through six types of internal economies of scale

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External Economies of Scale

Understand how businesses benefit from cost reductions when industries cluster together geographically

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Diseconomies of Scale - Limits of Growth

Understanding why large businesses can become inefficient and face limits to profitable growth

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Production (13 lessons)

Explore production in Business.

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Job Production Process

Learn how job production creates unique, customised products for individual customer requirements and specifications.

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Batch Production Process

Learn how batch production works, its advantages and disadvantages in modern manufacturing

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Flow Production Process

Learn how flow production creates continuous manufacturing processes for mass-produced standardised goods efficiently.

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Labour and Capital Intensive Production

Learn how businesses choose between using workers or machines for production methods.

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Impact of Different Types of Production

Learn how job, batch and flow production methods impact business costs, quality and efficiency.

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Productivity Calculations

Learn to calculate labour productivity and understand how businesses measure efficiency

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Impact of Productivity Improvements

Explore how productivity improvements affect businesses, workers, consumers and the wider economy.

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Just-in-Time (JIT) Production

Learn how Just-in-Time production eliminates waste, reduces costs and improves efficiency in manufacturing.

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Kaizen Principles

Learn continuous improvement principles and practical Kaizen implementation techniques for production efficiency

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Importance of Using Resources Effectively

Learn how businesses maximise profits by using materials, labour and financial resources efficiently.

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Use of Robotics in Production

Learn how robots transform modern manufacturing through automation, efficiency gains and production innovation.

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Balancing Cost, Productivity and Quality

Learn how businesses balance cost control, productivity improvement and quality maintenance in production

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Balancing Quality and Flexibility

Learn how businesses balance producing high-quality products with flexible manufacturing systems.

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Factors of Production (2 lessons)

Explore factors of production in Business.

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Enterprise, Capital, Land and Labour

Learn how land, labour, capital and enterprise combine to create successful businesses and drive economic production.

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Capital-intensive vs Labour-intensive Activities

Learn how businesses choose between machinery-focused and worker-focused production methods.

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Quality (5 lessons)

Explore quality in Business.

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Concept of Quality in Production

Understanding quality concepts, control methods and assurance systems in business production processes

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Concept of Quality in Services

Explore service quality concepts, customer expectations, SERVQUAL dimensions and measurement techniques.

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Quality Control Systems

Learn how businesses use quality control systems to maintain standards and customer satisfaction.

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Total Quality Management (TQM)

Learn how Total Quality Management involves everyone in continuously improving business quality and customer satisfaction.

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Quality for Competitive Advantage

Learn how businesses use quality to gain competitive advantage and build customer loyalty

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Theme 6: Revision and Assessment Preparation

Paper 1 Preparation - Small Businesses (11 lessons)

Explore paper 1 preparation - small businesses in Business.

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Small Business Case Study Analysis

Learn to analyse small business case studies, identify problems and suggest practical solutions effectively.

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Small Business Financial Calculations

Master essential financial calculations including profit, break-even, cash flow and ratios for small businesses

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Small Business Marketing Strategies

Learn effective marketing strategies for small businesses including digital marketing and customer relationships

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Small Business Operations Management

Learn how small businesses manage production, quality, technology and supply chains effectively

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Small Business Human Resources

Learn essential human resource management strategies for small business recruitment, training, motivation and retention.

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Small Business Multiple Choice Practice

Master small business concepts and multiple choice exam techniques for Paper 1 success

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Small Business Short Answer Questions

Master small business concepts, ownership types, finance sources and exam techniques for Paper 1 success.

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Small Business Data Response Questions

Master data response questions by analysing small business scenarios and financial information effectively

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Small Business Extended Response Questions

Master extended response techniques for small business Paper 1 questions with structure and examples

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Small Business Mock Examination

Master Paper 1 exam technique, question analysis and time management for small business success

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Small Business Examination Feedback and Review

Learn to analyse exam feedback and improve small business question responses effectively

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Paper 2 Preparation - Large Businesses (11 lessons)

Explore paper 2 preparation - large businesses in Business.

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Large Business Case Study Analysis

Learn to analyse large business case studies using frameworks, financial ratios and strategic evaluation techniques effectively.

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Large Business Global Operations

Explore how large businesses expand internationally through various strategies and adapt operations globally.

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Large Business Financial Analysis

Analyse large business financial statements, ratios and performance data for strategic decision-making

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Large Business Marketing and Branding

Learn how large businesses create powerful marketing strategies and build global brand identities

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Large Business Organisational Structure

Explore hierarchical, flat and matrix structures used by large businesses for effective organisation

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Large Business Multiple Choice Practice

Master multiple choice questions on large business characteristics, advantages, disadvantages and real-world examples

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Large Business Short Answer Questions

Master short answer techniques for large business questions in Paper 2 exams

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Large Business Data Response Questions

Master data response questions for large businesses using analysis techniques and exam strategies

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Large Business Extended Response Questions

Master extended response techniques for analysing large business strategic decisions and stakeholder impacts

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Large Business Mock Examination

Master Paper 2 exam techniques for analysing large business case studies effectively

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Large Business Examination Feedback and Review

Learn to analyse examination feedback and improve performance on large business case studies

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Final Revision and Exam Technique (14 lessons)

Explore final revision and exam technique in Business.

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Command Words and Question Analysis

Master command words and question analysis techniques for IGCSE Business exam success

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Calculation Skills and Formula Application

Master essential business calculations, formulae application and exam techniques for numerical questions.

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Case Study Analysis Techniques

Master case study analysis techniques and exam strategies for business scenario questions

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Evaluation and Justification Skills

Master evaluation and justification techniques for analysing business decisions and exam success

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Time Management in Examinations

Master essential time management strategies and techniques for iGCSE Business Studies examinations

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Business Terminology and Definitions

Master essential business terminology and exam techniques for iGCSE success and confident answers

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Cross-theme Connections and Applications

Master connecting business themes and applying knowledge across marketing, finance, operations and HR.

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Common Examination Mistakes

Learn to identify and avoid the most common IGCSE Business exam mistakes

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Final Practice Papers

Master final practice papers and exam techniques for IGCSE Business Studies success

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Paper 1 Final Mock Examination

Master Paper 1 exam technique, time management and question analysis for IGCSE Business success.

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Paper 2 Final Mock Examination

Master Paper 2 exam technique, time management and case study analysis skills

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Mock Examination Review and Feedback

Learn to analyse mock exam performance and create targeted improvement plans using feedback effectively.

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Last-minute Revision Techniques

Master strategic last-minute revision techniques and exam skills for IGCSE Business success

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Examination Day Preparation and Strategy

Master exam day preparation strategies and techniques for IGCSE Business success

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