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The Market » Market Share and Analysis

What you'll learn this session

Study time: 30 minutes

  • What market share is and how to calculate it
  • Different methods of market analysis
  • How businesses use market research to understand their position
  • The importance of competitor analysis
  • How market trends affect business decisions
  • Real-world examples of market share battles

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Introduction to Market Share and Analysis

Imagine the smartphone market as a giant pizza. Market share is basically how big a slice each company gets. Apple might have a quarter of the pizza, Samsung another quarter and so on. Understanding market share helps businesses know where they stand compared to their rivals and what they need to do to grow.

Market analysis is like being a detective - businesses gather clues about their customers, competitors and the overall market to make smart decisions. It's not just about knowing who's winning today, but predicting what might happen tomorrow.

Key Definitions:

  • Market Share: The percentage of total sales in a market that a company controls.
  • Market Analysis: The process of studying market conditions to understand opportunities and threats.
  • Market Research: Collecting and analysing information about customers and competitors.
  • Market Trends: The general direction in which a market is moving over time.

📈 Calculating Market Share

Market Share = (Company's Sales ÷ Total Market Sales) × 100

For example: If Tesco sells £2 billion worth of groceries and the total UK grocery market is £200 billion, Tesco's market share is 1%.

Types of Market Analysis

Businesses use different types of analysis to understand their market position. Think of it like having different tools in a toolbox - each one helps you understand a different aspect of the market.

Primary vs Secondary Research

Primary research is like asking people directly what they think - surveys, interviews and focus groups. Secondary research uses information that already exists - government statistics, industry reports and competitor websites.

💬 Primary Research

Surveys, interviews, focus groups, observations. Fresh data collected specifically for your business needs.

📖 Secondary Research

Government statistics, industry reports, competitor websites, news articles. Existing data that's already been collected.

Quick Tip

Primary research is more expensive but gives you exactly what you need. Secondary research is cheaper but might not be perfectly relevant.

Case Study Focus: Netflix vs Traditional TV

Netflix used market analysis to spot that people wanted to watch shows on-demand rather than at set times. They analysed viewing habits, customer complaints about traditional TV and technology trends. This helped them grow from a DVD-by-post service to the streaming giant we know today, capturing huge market share from traditional broadcasters.

Competitor Analysis

Knowing your competition is like knowing the other teams in your football league. You need to understand their strengths, weaknesses and tactics to compete effectively.

What to Analyse About Competitors

Smart businesses look at their competitors' prices, products, marketing strategies and customer reviews. They might visit competitor stores, check their websites and even buy their products to test them.

💰 Price Analysis

Comparing prices helps businesses position themselves as premium, budget, or middle-market. Supermarkets constantly check each other's prices - that's why you see "price match" promises.

💡 Product Analysis

Looking at competitors' features, quality and innovation helps businesses improve their own products. Car manufacturers study each other's designs and technology constantly.

Market Trends and Their Impact

Market trends are like the weather - they affect everyone in the market. Businesses that spot trends early can ride the wave, while those who miss them might get left behind.

Types of Market Trends

Some trends are short-term fads (like fidget spinners), while others represent long-term changes (like the shift to online shopping). Smart businesses learn to tell the difference.

🔥 Short-term Trends

Fashion fads, viral social media challenges, seasonal products. These create quick opportunities but don't last long.

🚀 Long-term Trends

Technology adoption, demographic changes, environmental concerns. These reshape entire industries over years or decades.

Warning Signs

Declining sales, new competitors, changing customer behaviour. These signals help businesses adapt before it's too late.

Case Study Focus: Blockbuster vs Netflix

Blockbuster dominated video rental with over 9,000 stores worldwide. However, they failed to recognise the trend towards streaming and online delivery. Netflix spotted this trend early, invested in streaming technology and gradually took Blockbuster's market share. By 2010, Blockbuster was bankrupt while Netflix was thriving. This shows how important it is to analyse market trends and adapt quickly.

Using Market Analysis for Business Decisions

Market analysis isn't just about collecting information - it's about using that information to make better business decisions. It's like having a map when you're trying to reach a destination.

Strategic Decision Making

Businesses use market analysis to decide whether to launch new products, enter new markets, or change their pricing. Without this analysis, they'd be making decisions blindfolded.

🎯 Product Development

Market research helps businesses understand what customers want. For example, food companies test new flavours with focus groups before launching them nationally.

🌎 Market Entry

Before entering a new country or market segment, businesses analyse local preferences, competition and regulations. McDonald's adapts its menu for different countries based on this analysis.

Limitations of Market Analysis

Market analysis is incredibly useful, but it's not perfect. It's like weather forecasting - generally helpful but sometimes wrong, especially when predicting the future.

Common Problems

Information can become outdated quickly, especially in fast-moving markets like technology. People don't always tell the truth in surveys and past trends don't guarantee future results.

Time Delays

By the time research is completed and analysed, market conditions might have changed. This is especially true in rapidly evolving industries.

💰 Cost Issues

Comprehensive market research can be expensive, especially for small businesses. They need to balance the cost against the potential benefits.

🤔 Human Factors

People don't always behave rationally or tell the truth in surveys. They might say they'll buy something but then don't actually purchase it.

Case Study Focus: Google vs Yahoo

In the early 2000s, Yahoo was the dominant search engine with the largest market share. However, Google's superior algorithm and focus on search quality gradually won over users. Google analysed user behaviour and continuously improved their search results, while Yahoo focused on becoming a web portal. Today, Google controls over 90% of the global search market, showing how market positions can change dramatically when companies better understand and serve customer needs.

Modern Market Analysis Tools

Today's businesses have access to incredible amounts of data and sophisticated tools to analyse it. It's like having super-powered telescopes to see market trends that were invisible before.

Digital Analytics

Websites and apps can track exactly how customers behave - what they click, how long they stay, what they buy. Social media provides insights into customer opinions and trends in real-time.

📊 Big Data

Companies can now analyse millions of transactions to spot patterns. Amazon uses this to recommend products, while Spotify uses it to create personalised playlists.

Summary

Market share and analysis are essential tools for business success. They help companies understand where they stand, spot opportunities and make informed decisions. While not perfect, market analysis provides valuable insights that can mean the difference between business success and failure.

The key is to use multiple sources of information, update analysis regularly and remember that markets are constantly changing. Businesses that master market analysis are better positioned to compete and grow in their industries.

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