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The Marketing Mix » Promotion - Advertising

What you'll learn this session

Study time: 30 minutes

  • What advertising is and why businesses use it
  • Different types of advertising media and their advantages
  • How to choose the right advertising method for your target market
  • The costs and benefits of different advertising approaches
  • Real-world examples of successful advertising campaigns
  • How advertising fits into the wider marketing mix

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Introduction to Advertising

Advertising is one of the most visible parts of business promotion. Every day you see hundreds of adverts - on your phone, on billboards, in shops and even on the clothes you wear. But why do businesses spend billions of pounds on advertising each year? The answer is simple: it works!

Advertising helps businesses reach their customers, build brand awareness and ultimately increase sales. It's a powerful tool that can make the difference between a successful product and one that fails in the marketplace.

Key Definitions:

  • Advertising: Paid communication designed to inform, persuade, or remind customers about products or services.
  • Target Market: The specific group of customers a business aims to reach with its advertising.
  • Brand Awareness: How well customers recognise and remember a brand name or logo.
  • Media: The different channels used to deliver advertising messages (TV, radio, internet, etc.).

🎯 Why Businesses Advertise

Businesses don't advertise just for fun - they have clear goals. The main reasons include increasing sales, launching new products, building brand loyalty, competing with rivals and educating customers about their offerings. Without advertising, even the best products might remain unknown to potential customers.

Types of Advertising Media

Choosing where to advertise is just as important as what to say. Different media reach different audiences and have varying costs. Let's explore the main types of advertising media available to businesses today.

Traditional Media

Traditional advertising media have been around for decades and still play a crucial role in many marketing campaigns. These include television, radio, newspapers, magazines and outdoor advertising like billboards.

📺 Television Advertising

Advantages: Reaches millions, combines sight and sound, builds trust
Disadvantages: Very expensive, viewers skip adverts, less targeted
Best for: Mass market products, brand building

📻 Radio Advertising

Advantages: Cheaper than TV, local targeting, people listen whilst doing other things
Disadvantages: No visual element, easily ignored, limited audience
Best for: Local businesses, audio-focused products

📰 Print Media

Advantages: Detailed information, kept for reference, targeted readership
Disadvantages: Declining readership, no movement or sound, production delays
Best for: Detailed products, older demographics

Case Study Focus: John Lewis Christmas Adverts

John Lewis spends millions on their annual Christmas TV adverts, but they generate massive brand awareness and emotional connection. Their 2011 "The Long Wait" advert was viewed over 7 million times on YouTube and helped increase Christmas sales by 12%. This shows how expensive TV advertising can deliver excellent returns when done creatively.

Digital and Online Advertising

The internet has revolutionised advertising. Digital media now accounts for over half of all advertising spending in the UK. Online advertising offers precise targeting, measurable results and often lower costs than traditional media.

💻 Social Media Advertising

Advantages: Highly targeted, interactive, viral potential, cost-effective
Disadvantages: Can be ignored, negative comments visible, requires constant management
Best for: Young demographics, visual products, engagement building

🔍 Search Engine Advertising

Advantages: Reaches people actively searching, measurable results, pay per click
Disadvantages: Competitive bidding increases costs, requires expertise, limited space
Best for: Service businesses, immediate purchase decisions

📱 Mobile Advertising

Advantages: Personal device, location targeting, immediate action possible
Disadvantages: Small screen size, can be intrusive, battery drain concerns
Best for: Apps, local services, impulse purchases

Choosing the Right Advertising Media

Selecting the best advertising media isn't about picking the most popular option - it's about matching your choice to your business goals, target market and budget. Smart businesses consider several factors before making their decision.

🎯 Key Factors to Consider

Target Audience: Where do your customers spend their time? Young people might be on TikTok, whilst older customers might read newspapers.

Budget: TV adverts cost thousands, whilst social media posts might cost pounds. Match your spending to your resources.

Message Type: Complex products need detailed explanation (print), whilst simple messages work on billboards.

Timing: Some media work better for immediate sales (radio), others for long-term brand building (TV).

Cost Considerations

Advertising costs vary enormously. A 30-second TV advert during peak time might cost £200,000, whilst a Facebook post could reach thousands for under £50. However, expensive doesn't always mean better - it depends on your goals and target market.

Real Example: Advertising Costs

A small local restaurant might spend £500 per month on Facebook advertising to reach local customers. Meanwhile, Coca-Cola spends over £4 billion annually on global advertising. Both are making smart choices for their different situations and goals.

Measuring Advertising Effectiveness

How do businesses know if their advertising is working? Modern advertising offers many ways to measure success, from website visits to sales increases. Understanding these measurements helps businesses improve their advertising and get better value for money.

Key Performance Indicators (KPIs)

Different types of advertising have different ways to measure success. Digital advertising offers the most detailed measurements, whilst traditional media relies more on surveys and sales data.

📈 Digital Metrics

Click-through rates, website visits, conversion rates, cost per acquisition, social media engagement, video views and time spent on site. These provide immediate feedback on campaign performance.

📊 Traditional Metrics

Brand awareness surveys, sales increases, market share changes, customer recall tests and reach/frequency measurements. These take longer to measure but show broader impact.

💰 Financial Metrics

Return on advertising spend (ROAS), cost per customer acquired, lifetime customer value and overall sales growth. These show the bottom-line impact of advertising investment.

Advertising and the Marketing Mix

Advertising doesn't work in isolation - it's part of the broader marketing mix. The most effective advertising campaigns consider how promotion works alongside product, price and place to create a consistent customer experience.

Integration with Other P's

Product: Advertising must accurately reflect product benefits and features. Misleading adverts damage trust and can lead to legal problems.

Price: Luxury products need premium advertising channels, whilst budget products work better with cost-effective media.

Place: Advertising should direct customers to where they can buy the product, whether that's online, in-store, or through distributors.

Case Study: Apple's Integrated Approach

Apple's advertising perfectly matches their premium product positioning. They use high-quality TV adverts, sleek print campaigns and carefully controlled social media presence. Their advertising reinforces their premium pricing and exclusive retail locations, creating a consistent brand experience across all touchpoints.

Legal and Ethical Considerations

Advertising in the UK is strictly regulated. The Advertising Standards Authority (ASA) ensures adverts are legal, decent, honest and truthful. Businesses must be careful to avoid misleading claims, inappropriate content, or targeting vulnerable groups inappropriately.

Key Regulations

All advertising must follow the CAP Code (Committee of Advertising Practice). This covers truthfulness, harm and offence, children's protection and specific rules for different sectors like gambling, alcohol and financial services.

Common Advertising Mistakes

Making exaggerated claims without evidence, using before/after photos that mislead, targeting children inappropriately, not clearly marking sponsored content and failing to include important terms and conditions clearly.

Future of Advertising

Advertising continues to evolve rapidly. Artificial intelligence now helps target adverts more precisely, virtual reality creates immersive experiences and influencer marketing has become a major force. Successful businesses stay ahead by understanding these trends and adapting their strategies accordingly.

Emerging Trends

Personalised advertising using AI, voice search optimisation, augmented reality try-before-you-buy experiences, micro-influencer partnerships and sustainable advertising practices are all growing trends that forward-thinking businesses are already exploring.

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