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Final Revision and Exam Technique » Business Terminology and Definitions

What you'll learn this session

Study time: 30 minutes

  • Master essential business terminology for your iGCSE exam
  • Learn effective revision techniques for business studies
  • Understand exam command words and what they mean
  • Practice applying definitions in real business contexts
  • Develop strategies for remembering key terms under pressure

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Introduction to Business Terminology and Exam Success

Getting your business terminology right is absolutely crucial for iGCSE success. Think of business terms as your toolkit - without the right tools, you can't build a proper answer. This session will arm you with the key definitions you need and show you how to use them effectively in your exams.

Many students lose marks not because they don't understand business concepts, but because they can't explain them clearly using the right terminology. We'll fix that problem today!

Key Definitions:

  • Business Terminology: The specific words and phrases used in business to describe concepts, processes and activities.
  • Command Words: The instruction words in exam questions that tell you what type of answer is expected.
  • Context: The specific business situation or scenario described in an exam question.

💡 Why Terminology Matters

Using precise business language shows examiners you understand concepts deeply. It's the difference between saying "the company made more money" and "the business increased its profit margin through cost reduction strategies."

Essential Business Terms You Must Know

Let's tackle the most important business terms that appear regularly in iGCSE papers. These aren't just words to memorise - they're concepts that connect to real business situations.

Financial Terms

Money makes the business world go round, so financial terminology is absolutely essential. Here are the terms that trip up most students:

💰 Revenue vs Profit

Revenue: Total money received from sales before any costs are deducted. Profit: Money left after all costs are subtracted from revenue. Remember: Revenue - Costs = Profit

📈 Cash Flow

The movement of money in and out of a business over time. Positive cash flow means more money coming in than going out. Negative cash flow is the opposite - and can kill a business!

📊 Break-even Point

The level of sales where total revenue equals total costs. The business makes neither profit nor loss. It's the minimum target for survival.

Case Study Focus: Tesco's Financial Language

When Tesco reports "revenue of £57.9 billion but profit of £2.1 billion," they're showing the difference between money coming in (revenue) and money left over after costs (profit). This massive difference shows why understanding terminology matters - revenue sounds impressive, but profit tells the real story of business success.

Marketing and Sales Terms

Marketing terminology helps you understand how businesses attract and keep customers. These terms appear in almost every business paper:

🎯 Target Market

The specific group of customers a business aims to sell to. For example, Nike targets sporty teenagers and young adults, not elderly people who prefer comfort shoes.

🔥 Brand Loyalty

When customers repeatedly choose the same brand over competitors. Apple has strong brand loyalty - customers often upgrade to new iPhones rather than switching to Samsung.

💬 Market Share

The percentage of total market sales that one business controls. If the UK chocolate market is worth £4 billion and Cadbury sells £1 billion, Cadbury has 25% market share.

Operations and Management Terms

These terms describe how businesses actually run day-to-day. They're particularly important for questions about business efficiency and organisation.

Quality Control vs Quality Assurance

Quality Control: Checking products after they're made to spot defects. Quality Assurance: Building quality into the production process to prevent defects happening. QA is proactive, QC is reactive.

Human Resources Terms

People are a business's most important asset, so HR terminology is crucial for understanding how businesses manage their workforce:

  • Motivation: What drives employees to work hard and stay committed to their job
  • Recruitment: The process of finding and hiring new employees
  • Training: Teaching employees new skills to improve their performance
  • Delegation: Giving employees authority to make decisions and complete tasks independently

Mastering Exam Command Words

Command words are the secret code of exam success. They tell you exactly what type of answer the examiner wants. Get this wrong and you'll lose marks even if you know the content perfectly.

📝 Define/State

Give a clear, precise meaning. Keep it short and accurate. Example: "Define profit" - "Money left after all costs are subtracted from revenue."

🔎 Explain

Give reasons why something happens. Use "because" or "this means that." Example: "Explain why cash flow is important" - needs causes and effects.

Analyse

Break down information and examine relationships. Look at advantages, disadvantages, causes and effects. Show your thinking process.

Exam Technique: The PEE Method

Point: Make your main argument. Evidence: Support it with facts, figures, or examples. Explain: Show why this evidence supports your point. This structure works for most business exam questions and helps you use terminology effectively.

Revision Strategies That Actually Work

Knowing terms is one thing - remembering them under exam pressure is another. Here are proven techniques to make business terminology stick in your memory:

Active Recall Techniques

Simply reading definitions doesn't work. Your brain needs to actively retrieve information to remember it properly.

📋 Flashcard Method

Write the term on one side, definition on the other. Test yourself regularly. Digital flashcards like Anki use spaced repetition to show you terms just before you forget them.

  • Definition to Example: Read a definition, then think of a real business example
  • Scenario Application: Create mini case studies using the terms
  • Teaching Others: Explain terms to friends or family - if you can teach it, you understand it

Common Mistakes to Avoid

Learn from other students' errors. These mistakes cost marks in every exam session:

Vague Definitions

Don't say "profit is when a business does well." Be specific: "Profit is revenue minus total costs." Precision matters.

Mixing Up Similar Terms

Revenue ≠ Profit. Marketing ≠ Market Research. Quality Control ≠ Quality Assurance. Learn the differences clearly.

Ignoring Context

Always relate your definitions to the specific business scenario in the question. Generic answers get generic marks.

Final Exam Day Tips

You've learned the terminology - now use it effectively under pressure:

  • Read Questions Twice: Identify the command word and key terms before writing
  • Plan Your Answer: Jot down key terms you'll use before writing full sentences
  • Use Business Language: Replace everyday words with precise business terminology
  • Check Your Definitions: Make sure you've actually answered what was asked

Success Story: From Confusion to Clarity

Sarah struggled with business terminology until she started creating mind maps linking terms to real companies. She connected "market share" to Coca-Cola vs Pepsi, "cash flow problems" to small local businesses and "economies of scale" to Amazon. This context made abstract terms concrete and memorable. Her grade jumped from C to A*.

Remember: business terminology isn't just about passing exams - it's about understanding how the business world actually works. Master these terms and you'll not only ace your iGCSE but also speak the language of business with confidence.

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