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What Makes a Business Successful? » Reasons for Business Failure - Cash Flow Problems

What you'll learn this session

Study time: 30 minutes

  • Understand what cash flow means and why it's vital for business survival
  • Identify the main causes of cash flow problems in businesses
  • Learn how poor cash flow management leads to business failure
  • Explore real-world examples of businesses that failed due to cash flow issues
  • Discover strategies to prevent and manage cash flow problems
  • Analyse the difference between profit and cash flow

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Introduction to Cash Flow Problems

Imagine you have £50 in your wallet, but you need to pay £60 for something today. Even if someone owes you £100 next week, you still can't make that payment right now. This is exactly what happens to businesses with cash flow problems - they might be profitable on paper, but they don't have enough cash available when they need it most.

Cash flow problems are one of the biggest killers of businesses, especially small and new ones. In fact, studies show that around 80% of business failures are linked to cash flow issues. Understanding this topic could literally save a business from going under!

Key Definitions:

  • Cash Flow: The movement of money in and out of a business over a specific period.
  • Cash Inflow: Money coming into the business (from sales, loans, investments).
  • Cash Outflow: Money going out of the business (expenses, wages, rent, supplies).
  • Net Cash Flow: The difference between cash inflows and outflows.
  • Working Capital: The money available for day-to-day operations.

💰 What is Cash Flow?

Cash flow is like the blood flowing through your body - without it, the business dies. It's not just about making sales; it's about when the money actually arrives in your bank account and when you need to pay your bills. A business can be making great profits but still fail if the timing is wrong.

The Main Causes of Cash Flow Problems

Cash flow problems don't just appear overnight. They usually build up over time due to several common issues that many business owners face. Let's explore the main culprits:

Poor Payment Terms and Late Payments

One of the biggest cash flow killers is when customers don't pay on time. Many businesses offer credit terms like "payment within 30 days" but customers often take 60, 90, or even longer to actually pay up.

Late Payments

When customers pay late, businesses still have to pay their own bills on time. This creates a cash gap that can be fatal.

💳 Bad Debts

Sometimes customers never pay at all. These bad debts can destroy cash flow, especially for smaller businesses.

📈 Credit Control

Poor systems for chasing payments mean money stays out of the business longer than necessary.

Case Study Focus: Carillion Construction

Carillion, a major UK construction company, collapsed in 2018 partly due to cash flow problems. Despite having contracts worth billions, they couldn't collect payments fast enough to pay their own suppliers and workers. The company owed £7 billion when it went bust, showing how even large businesses can fail due to cash flow issues.

Seasonal Trading Patterns

Many businesses experience seasonal ups and downs. Think about ice cream shops in winter or garden centres in December. During quiet periods, cash still flows out for rent, wages and other fixed costs, but very little flows in from sales.

🌞 Seasonal Challenges

Businesses like toy shops make most of their money at Christmas, but they need cash throughout the year to buy stock, pay staff and cover expenses. Without proper planning, they can run out of cash during quiet months.

Overtrading and Rapid Growth

It might sound crazy, but growing too fast can actually kill a business. This is called overtrading and it's a common cash flow trap that catches many successful businesses off guard.

The Overtrading Trap

When a business grows quickly, it needs more stock, more staff, bigger premises and more equipment. All of these cost money upfront, but the sales revenue comes in later. The faster the growth, the bigger the cash flow gap becomes.

🛒 Stock Costs

More customers mean needing more stock. This stock has to be paid for before it's sold, creating a cash outflow.

👥 Staff Costs

Extra staff need paying weekly or monthly, but the sales they generate might be on credit terms.

🏢 Fixed Costs

Bigger premises, more equipment and higher insurance all increase monthly outgoings.

Real Example: Restaurant Chain Expansion

A successful restaurant decides to open five new locations in six months. Each new restaurant costs £200,000 to set up and fit out. The owner has to pay for equipment, staff training and stock before the restaurants even open. Even if each restaurant becomes profitable after three months, the business might run out of cash during the setup period.

Poor Financial Planning and Management

Many business failures happen simply because owners don't keep proper track of their money. They might know they're making sales, but they don't know exactly when money will come in or go out.

Common Financial Management Mistakes

Small business owners often wear many hats - they're the salesperson, manager and accountant all rolled into one. This can lead to poor financial planning that creates cash flow problems.

📊 No Cash Flow Forecasting

Without predicting future cash flows, businesses can't see problems coming. They might think they're doing well until suddenly they can't pay the wages or rent.

External Economic Factors

Sometimes cash flow problems are caused by things outside the business owner's control. Economic downturns, changes in consumer behaviour, or unexpected events can all create cash flow crises.

Economic Pressures

During recessions, customers spend less and pay more slowly. Banks become less willing to lend money and suppliers might demand faster payment. All of these factors can squeeze cash flow.

📉 Recession Impact

Economic downturns reduce customer spending and increase payment delays.

🏦 Bank Lending

Banks become more cautious about lending during tough times, making it harder to get cash flow support.

💰 Supplier Pressure

Suppliers facing their own cash flow problems demand faster payment from customers.

COVID-19 Impact Example

The 2020 pandemic showed how external factors can destroy cash flow overnight. Restaurants, shops and entertainment venues suddenly had no customers but still had to pay rent, wages and other fixed costs. Many businesses that were profitable before the pandemic failed within months due to cash flow problems.

The Difference Between Profit and Cash Flow

This is crucial to understand: a business can be profitable but still fail due to cash flow problems. Profit is what's left after all expenses are deducted from sales revenue, but cash flow is about the actual timing of money moving in and out.

Why Profitable Businesses Can Still Fail

Imagine a business that sells £100,000 worth of goods in January, with costs of £70,000. On paper, that's £30,000 profit. But if customers don't pay until March, while the business has to pay suppliers and wages in January, there's a cash flow problem despite the profit.

📈 Profit vs Cash Flow

Profit = Revenue - Expenses (on paper)
Cash Flow = Actual money in bank account
You can't pay bills with profit - you need actual cash!

Preventing Cash Flow Problems

The good news is that most cash flow problems can be prevented with proper planning and management. Here are the key strategies successful businesses use:

Cash Flow Management Strategies

Smart business owners use several techniques to keep cash flowing smoothly through their business.

📈 Cash Flow Forecasting

Predict future cash inflows and outflows to spot problems before they happen.

Faster Payments

Offer discounts for early payment and have strong credit control systems.

💳 Emergency Fund

Keep cash reserves for unexpected expenses or slow periods.

Success Story: Local Bakery

A small bakery avoided closure during a quiet winter period by planning ahead. They saved money during busy summer months, negotiated extended payment terms with suppliers and offered Christmas catering services to maintain cash flow. Their careful planning meant they survived when other local businesses failed.

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