🛒 Retail Services
Shops, supermarkets and online stores that sell goods to consumers. These need to be close to customers and often locate in town centres or shopping areas.
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Unlock This CourseThe tertiary sector is the part of the economy that provides services rather than producing goods. It's sometimes called the service sector and includes everything from shops and restaurants to banks and hospitals. In developed countries like the UK, most people now work in tertiary jobs rather than in farming or manufacturing.
Key Definitions:
Shops, supermarkets and online stores that sell goods to consumers. These need to be close to customers and often locate in town centres or shopping areas.
Banks, insurance companies and investment firms. Many of these cluster in financial districts like London's City for face-to-face business dealings.
The tertiary sector includes a huge range of different jobs and services. Understanding these different types helps us see why they locate where they do and how they've grown over time.
These are services that ordinary people use in their daily lives. They need to be located close to where people live and work because customers won't travel far for them.
Hairdressers, restaurants, cafes, dry cleaners and repair shops. These are found on every high street.
Doctors, dentists, lawyers and accountants. Often found in town centres or business districts.
Cinemas, theatres, sports centres and theme parks. Usually locate where lots of people can easily reach them.
These services help other businesses operate effectively. They often cluster together in business districts because companies need to work closely with each other.
Software companies, web designers and IT support. These are often footloose and can locate anywhere with good internet connections.
Management consultants, marketing agencies and legal firms that advise other businesses. They cluster in major cities.
The City of London employs over 500,000 people in financial services. Banks, insurance companies and investment firms cluster here because they need to be close to each other for quick decision-making and deal-making. The area has excellent transport links and a long history as a financial centre, making it attractive to international businesses.
Unlike primary and secondary industries, tertiary businesses aren't tied to raw materials or heavy machinery. This gives them more choice about where to locate, but several factors still influence their decisions.
Most service businesses need to be close to their customers. A corner shop needs local residents, whilst a major hospital serves a whole region. The size of the market area affects where services locate.
Newsagents, post offices and GP surgeries serve small local areas. They're found in every neighbourhood and village.
Department stores, specialist hospitals and universities serve much larger areas. They locate in major towns and cities.
Good transport links are crucial for tertiary businesses. Customers and workers need to be able to reach them easily. This is why many services cluster around transport hubs.
Out-of-town retail parks locate near motorway junctions for easy car access and parking.
Business districts cluster around major railway stations for commuter access.
Hotels and conference centres locate near airports to serve business travellers.
In developed countries, tertiary sector employment has grown dramatically over the past 50 years. This shift from manufacturing to services is called deindustrialisation and has major impacts on where people work and live.
Several factors explain why service jobs have become so important in countries like the UK.
As people become wealthier, they spend more on services like holidays, restaurants and entertainment rather than just basic goods.
New technologies create demand for IT services, whilst automation reduces manufacturing jobs but increases service employment.
In 1970, about 35% of UK workers were in manufacturing and 55% in services. By 2020, only 10% worked in manufacturing whilst over 80% were in tertiary jobs. This shows how the economy has transformed from making things to providing services.
Technology is changing how tertiary businesses operate and where they can locate. The internet has made many services footloose, whilst automation is changing the types of jobs available.
Many traditional services can now be delivered online, changing their location requirements completely.
E-commerce has moved shopping from high streets to warehouses and distribution centres.
Smartphone apps have reduced the need for bank branches in every town.
Online entertainment has replaced many physical video stores and music shops.
Technology allows many service workers to work from home or anywhere with internet access. This has big implications for where businesses locate and how cities develop.
Many UK companies moved their customer service operations to India where labour costs are lower. Cities like Bangalore became major centres for these services because they have good telecommunications, English-speaking workers and much lower wages than the UK. This shows how technology can make services truly global.
The growth of tertiary employment brings both benefits and problems for different places and people.
Service jobs are often cleaner and safer than manufacturing. They can provide good career opportunities and don't pollute the environment.
Many service jobs are low-paid and part-time. The decline of manufacturing has left some areas with high unemployment and social problems.
Understanding tertiary sector employment is crucial for geography students because it helps explain modern economic patterns, urban development and how globalisation affects different places. The service sector will continue to grow and change, creating new opportunities and challenges for the future.