Crossed Wires

VOLTRA, an electric bike maker, launches its new bike on Friday, and every message counts. Keep internal communication flowing between its departments and external communication flowing to its customers, suppliers, bank and government. When a barrier like noise, jargon or a tech failure blocks a message, drag the right fix onto it before the message is lost. Nia, VOLTRA's Head of Communications, shows you how. Pick the best channel for golden messages, and keep staff morale and VOLTRA's reputation high.