« Back to Menu ๐Ÿ”’ Test Your Knowledge!

Tourism Organisations, Products and Services ยป Types of Accommodation Providers

What you'll learn this session

Study time: 30 minutes

  • Different types of accommodation providers in the tourism industry
  • Key features and classifications of accommodation
  • Advantages and disadvantages of different accommodation types
  • How accommodation providers meet different tourist needs
  • Real-world examples and case studies of accommodation providers

๐Ÿ”’ Unlock Full Course Content

Sign up to access the complete lesson and track your progress!

Unlock This Course

Introduction to Accommodation Providers

Accommodation is one of the most important components of the tourism industry. When people travel, they need somewhere to stay and the type of accommodation they choose can greatly impact their overall travel experience. The accommodation sector is diverse and caters to different budgets, preferences and needs of tourists.

Key Definitions:

  • Accommodation Provider: A business or organisation that offers temporary lodging to tourists and travellers.
  • Serviced Accommodation: Lodging that includes services such as cleaning, food and other amenities.
  • Non-serviced Accommodation: Self-catering lodging where guests look after themselves.

Types of Accommodation Providers

Accommodation providers can be categorised in several ways. Let's explore the main types you'll encounter in the tourism industry:

🏨 Hotels

Hotels are the most common type of accommodation. They offer rooms or suites with varying levels of service and amenities. Hotels are classified using star ratings (1-5 stars) based on their facilities, services and quality.

Examples:

  • Budget hotels: Premier Inn, Travelodge (UK)
  • Mid-range hotels: Holiday Inn, Best Western
  • Luxury hotels: The Ritz, Marriott, Hilton

🏡 Bed and Breakfasts (B&Bs)

B&Bs are typically small, family-run establishments offering overnight accommodation and breakfast. They're often in converted houses and provide a more personal experience than hotels.

Key features:

  • Homely atmosphere
  • Personal service from owners
  • Usually located in residential areas or scenic locations
  • Limited services compared to hotels

🏖 Hostels

Hostels provide budget-friendly accommodation, often with shared rooms and facilities. They're popular among young travellers, backpackers and those on a tight budget.

Key features:

  • Dormitory-style rooms with multiple beds
  • Shared bathrooms and kitchens
  • Social atmosphere with common areas
  • Some offer private rooms at higher rates

🏠 Self-catering Accommodation

Self-catering accommodation includes holiday cottages, apartments and villas where guests prepare their own meals. These properties offer more independence and are ideal for families or longer stays.

Examples:

  • Holiday cottages in rural areas
  • City apartments for rent
  • Holiday villas in coastal regions

Specialised Accommodation Types

Beyond the standard options, there are many specialised types of accommodation that cater to specific tourist needs or provide unique experiences:

🏕 Camping & Glamping

Camping involves staying in tents, caravans, or motorhomes, often in designated sites. Glamping (glamorous camping) offers luxury camping experiences with proper beds and facilities.

🌋 Eco Lodges

Environmentally friendly accommodation designed to have minimal impact on the natural environment, often located in natural settings like forests or near conservation areas.

🏛 Boutique Hotels

Small, stylish hotels with unique character and personalised service. They typically have fewer than 100 rooms and focus on creating a distinctive atmosphere.

🚢 Cruise Ships

Floating hotels that transport tourists between destinations while providing accommodation, food, entertainment and activities on board.

🏩 All-Inclusive Resorts

Resorts where the price includes accommodation, meals, drinks and activities, allowing guests to stay within the resort for their entire holiday.

🎡 Unusual Accommodation

Includes treehouses, ice hotels, underwater hotels, converted planes, trains, or lighthouses that offer unique experiences rather than just a place to sleep.

Classification and Grading of Accommodation

Accommodation is often classified or graded to help tourists understand what to expect. Different countries have different systems, but many use star ratings:

Star Rating System

The most common grading system worldwide, typically ranging from 1 to 5 stars:

  • 1-star: Basic accommodation with limited facilities
  • 2-star: Budget accommodation with some amenities
  • 3-star: Mid-range with good facilities and services
  • 4-star: High-quality accommodation with excellent facilities
  • 5-star: Luxury accommodation with exceptional service and facilities

📃 Other Classification Systems

Different countries and organisations may use alternative systems:

  • Diamond ratings: Used by AAA in North America
  • Crown ratings: Previously used by VisitBritain in the UK
  • Self-classification: Where providers describe their own facilities
  • User reviews: Platforms like TripAdvisor or Booking.com

Factors Affecting Accommodation Choice

Tourists consider various factors when choosing accommodation:

  • Budget: How much the tourist can afford to spend
  • Location: Proximity to attractions, transport, or specific environments
  • Facilities: Swimming pools, restaurants, Wi-Fi, etc.
  • Purpose of travel: Business travellers have different needs from leisure tourists
  • Length of stay: Longer stays might favour self-catering options
  • Group size: Families or groups may need larger or connected rooms
  • Special requirements: Accessibility needs, pet-friendly policies, etc.

Case Study Focus: Airbnb Revolution

Airbnb has transformed the accommodation sector since its launch in 2008. This platform allows property owners to rent out their homes or rooms directly to tourists, creating a new category of accommodation provider.

Impact on the industry:

  • Increased competition for traditional hotels
  • Wider range of unique accommodation options
  • More accommodation in residential areas
  • Concerns about regulation and impact on housing markets
  • Created new income opportunities for property owners

By 2023, Airbnb had over 7 million listings worldwide in more than 100,000 cities, demonstrating how technology can disrupt traditional accommodation models.

Accommodation Trends and Developments

The accommodation sector continues to evolve with changing tourist preferences and technological advancements:

🌲 Sustainability

Growing demand for environmentally friendly accommodation:

  • Energy-efficient buildings
  • Reduced water consumption
  • Waste reduction initiatives
  • Local sourcing of food and materials
  • Certification schemes like Green Key or LEED

💻 Technology Integration

Technology is transforming the guest experience:

  • Digital check-in and mobile room keys
  • Smart rooms with voice-controlled features
  • Virtual reality tours before booking
  • AI-powered concierge services
  • Enhanced Wi-Fi and connectivity

Meeting Different Tourist Needs

Different types of tourists have specific accommodation requirements:

💼 Business Travellers

Need reliable Wi-Fi, work spaces, convenient locations near business districts and efficient service.

🏃 Adventure Tourists

Often prefer basic accommodation close to activities, may value authenticity over luxury.

👪 Family Tourists

Require spacious rooms, child-friendly facilities, safety features and sometimes kitchens for meal preparation.

Case Study: Center Parcs UK

Center Parcs operates five holiday villages in the UK, offering self-catering lodges in woodland settings with extensive on-site facilities.

Key features:

  • Car-free environment with woodland setting
  • Range of accommodation from basic to luxury lodges
  • Subtropical swimming paradise at each location
  • Numerous activities from sports to spa treatments
  • Restaurants and shops on site

Center Parcs demonstrates how accommodation providers can create complete holiday experiences rather than just providing a place to sleep, appealing particularly to families seeking a safe, contained environment with diverse activities.

Summary: Key Points About Accommodation Providers

  • Accommodation is a vital component of the tourism industry
  • There's a wide range of accommodation types from budget to luxury
  • Classification systems help tourists understand what to expect
  • Different tourist types have different accommodation needs
  • Technology and sustainability are driving changes in the sector
  • Location, facilities and price are key factors in accommodation choice
  • New models like Airbnb are disrupting traditional accommodation providers
๐Ÿ”’ Test Your Knowledge!
Chat to Travel & Tourism tutor