Introduction to Market Position
Market position refers to how customers and competitors see a business compared to its rivals. It's like a business's reputation or standing in the marketplace. Understanding your market position helps you make better decisions about products, pricing and promotion.
Key Definitions:
- Market Position: How a business is viewed by customers relative to its competitors.
- Market Share: The percentage of total market sales that a business controls.
- Competitive Advantage: What makes a business better than its competitors.
- Market Mapping: A visual tool showing how products are positioned based on key features.
☆ Why Market Position Matters
A strong market position means customers choose your products over competitors. This leads to higher sales, better profits and more loyal customers. Understanding your position helps you spot gaps in the market and areas where you can improve.
⌖ Finding Your Position
To find your market position, you need to know what customers think about your products, how you compare to competitors and what makes your business special. This requires research, analysis and honest evaluation.
Tools for Analysing Market Position
Businesses use several tools to understand and improve their market position. Let's explore the most important ones:
1. SWOT Analysis
SWOT stands for Strengths, Weaknesses, Opportunities and Threats. It helps businesses understand their internal capabilities and external market factors.
+ Strengths
Internal positives: What you do well, your unique selling points, resources and advantages over competitors.
Example: Strong brand recognition, loyal customer base, unique product features.
− Weaknesses
Internal negatives: Areas where you need to improve, resources you lack, or things competitors do better.
Example: Limited budget, outdated technology, poor location, weak online presence.
→ Opportunities & Threats
Opportunities: External factors you could use to your advantage.
Threats: External factors that could harm your business.
Examples: New markets, changing trends, competitor actions, economic changes.
2. Boston Matrix
The Boston Matrix helps businesses analyse their product portfolio based on market growth and market share. It divides products into four categories:
★ Stars
High market share, high market growth
These products are doing well in growing markets. They generate good cash flow but need investment to maintain their position. The goal is to keep these products as market leaders.
Example: The latest iPhone model in the smartphone market.
♥ Cash Cows
High market share, low market growth
These products dominate stable markets and generate lots of cash with little investment needed. The money they make can fund other areas of the business.
Example: Coca-Cola's classic drink in the soft drinks market.
? Question Marks
Low market share, high market growth
These products have potential but haven't captured much of the market yet. They need investment to improve their position, but success isn't guaranteed.
Example: A new fitness app in the growing health tech market.
× Dogs
Low market share, low market growth
These products perform poorly in stagnant markets. They may break even or make small profits but don't contribute much to the business. Companies often consider dropping these products.
Example: A basic MP3 player in today's streaming-dominated music market.
3. Market Share Analysis
Market share tells you what percentage of the total market your business controls. It's calculated by dividing your sales by the total market sales and multiplying by 100.
Market Share = (Your Sales ÷ Total Market Sales) × 100%
For example, if the total smartphone market is worth £10 million and your company sells £2 million worth of smartphones, your market share is 20%.
Changes in market share over time can tell you if your position is improving or declining:
- Increasing market share: Your business is growing faster than the market average.
- Stable market share: Your business is growing at the same rate as the market.
- Decreasing market share: Your business is growing more slowly than the market (or shrinking).
Competitive Advantage
A competitive advantage is what makes customers choose your products over competitors. It's the foundation of a strong market position.
£ Cost Advantage
Being able to produce or sell products at a lower cost than competitors. This allows you to either make more profit per sale or offer lower prices to attract customers.
Example: Aldi and Lidl use simple store layouts and limited product ranges to keep costs low.
♦ Differentiation Advantage
Offering something unique that customers value. This could be better quality, innovative features, superior service, or a strong brand image.
Example: Apple products are known for design, ease of use and integration with other Apple devices.
Market Mapping
Market mapping is a visual tool that shows how products are positioned based on two key features, such as price and quality. It helps businesses see gaps in the market and understand where they stand compared to competitors.
To create a market map:
- Choose two important product features (e.g., price and quality)
- Draw a graph with these features as axes
- Plot your products and competitor products on the graph
- Look for clusters (where many products are positioned) and gaps (where few or no products exist)
Case Study Focus: Tesco's Market Position
Tesco is the UK's largest supermarket chain with around 27% market share. Let's analyse its market position:
SWOT Analysis:
- Strengths: Large store network, strong brand, Clubcard loyalty scheme, diverse formats (Express, Extra, etc.)
- Weaknesses: Higher prices than discount retailers, reputation damage from past scandals
- Opportunities: Growth in online shopping, expanding Tesco Mobile, international markets
- Threats: Competition from Aldi and Lidl, rising costs, changing shopping habits
Competitive Advantage: Tesco combines a wide product range with convenience (many store locations and formats) and customer loyalty through its Clubcard scheme.
Market Positioning: Tesco positions itself as offering good value with its own-brand ranges while also providing premium options through "Tesco Finest". This middle-market position helps it appeal to a broad customer base.
Evaluating Your Market Position
To evaluate your market position effectively, consider these questions:
- How do customers perceive your brand? Conduct surveys or focus groups to find out.
- What is your market share trend? Is it growing, stable, or declining?
- Who are your main competitors? What are their strengths and weaknesses?
- What is your competitive advantage? Is it sustainable in the long term?
- Are there gaps in the market? Could you reposition to fill these gaps?
Remember that market position isn't fixed it can change based on your actions, competitor moves and market trends. Regular analysis helps you spot changes early and adapt your strategy.
Key Takeaways
- Market position reflects how customers and competitors see your business.
- Tools like SWOT analysis and the Boston Matrix help analyse market position.
- Market share is a key indicator of market position.
- Competitive advantage is what makes customers choose your products.
- Regular evaluation helps you maintain or improve your position.