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Travel & Tourism

Official iGCSE Syllabus 2026

Discover the fundamentals of the global tourism industry, sustainable travel practices, and their social, environmental, and economic impacts on destinations worldwide.

Explore the World of Travel & Tourism

View Courses Guide
Study Time: 130 hours
Number of Lessons: 260 lessons
Access & Support: 12 months
Exam Board: Cambridge
Exam Year: 2026
Exam Type: iGCSE

Course fee: £49.99

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Everything You Need to Pass

Full online access to courses for GCSEs & iGCSEs, aligned with various exam boards. Divided into manageable 30-minute lessons.

Broken into simple 30 minute lessons

Ask questions and get guidance from virtual tutors specializing in each subject.

Bespoke Study Timetable

Tailor your study plan (e.g., 1-year or 2-year course) to fit your schedule and learning pace.

Test your knowledge

Learn through a variety of resources, including interactive quizzes, to make studying effective and enjoyable.

Track Your Progress

Receive detailed progress reports and utilise revision tools to prepare for exam day.

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Course Content

Which lessons are in the iGCSE Travel & Tourism 2026 course?

Customer Service 36 lessons
Customer Service for Different Types of Tourists 9 lessons
1 Access to Services and Facilities
2 Information Provision
3 Meeting Mobility Needs
4 Meeting Visual and Hearing Needs
5 Meeting Dietary Needs
6 Language and Cultural Needs
7 Sustainable Facilities Management
8 Ancillary Services
9 Review and Assessment
Delivery of Customer Service 9 lessons
1 Handling Customer Complaints
2 Handling Customer Enquiries
3 Providing Directions and Itineraries
4 Providing Information and Recommendations
5 Making Reservations
6 Taking Payments
7 Customer Care Policies
8 Product Knowledge
9 Review and Assessment
Importance of Customer Service 7 lessons
1 Service Delivery in Tourism Organisations
2 Customer Service for Different Customer Types
3 Customer Service Standards
4 Sustainability Standards in Customer Service
5 Impacts of Good Customer Service
6 Impacts of Bad Customer Service
7 Review and Assessment
Skills Required in Travel and Tourism 11 lessons
1 Types of Staff Training
2 Training for Sustainable Practices
3 Body Language and Personal Presentation
4 Language Skills
5 Meeting Needs of Responsible Tourists
6 Personal Skills (Speech, Numeracy, Literacy)
7 Personal Skills (ICT, Communication)
8 Problem-solving Skills
9 Interpersonal Skills (Listening, Patience)
10 Interpersonal Skills (Welcoming, Flexibility, Teamwork)
11 Review and Assessment
Destination Marketing 52 lessons
Factors Affecting Marketing 7 lessons
1 Identifying Target Markets
2 Timing Marketing Activities
3 Budgeting and Cost Considerations
4 Brand Image Development
5 Building Reputation and Industry Recognition
6 Monitoring Marketing Effectiveness
7 Review and Assessment
Importance of Marketing 7 lessons
1 Increasing Sales and Profitability
2 Building Market Share and Customer Base
3 Gaining Competitive Advantage
4 Creating Positive Image and Reputation
5 Promoting Sustainable Practices
6 Building Customer Satisfaction and Loyalty
7 Review and Assessment
Market Research and Analysis 10 lessons
1 Primary Research Methods
2 Secondary Research Methods
3 Qualitative and Quantitative Research
4 SWOT Analysis Tool
5 PESTLE Analysis Tool
6 Understanding Market Position
7 Identifying Customer Needs and Wants
8 Competitor Analysis
9 Creating Marketing Plans
10 Review and Assessment
Market Segmentation and Targeting 10 lessons
1 Geographic Segmentation
2 Demographic Segmentation
3 Psychographic Segmentation
4 Product and Service Mix Development
5 Customer Types and Quality Expectations
6 Accessibility in Product Development
7 Sustainability in Market Targeting
8 Review and Assessment
9 Final Revision: Paper 1 - Key Terms and Concepts
10 Final Revision: Paper 2 - Managing and Marketing Destinations
Marketing Mix 18 lessons
1 Product Component (Products and Services)
2 Product Life Cycle
3 Sustainable Products and Services
4 Promotion Component (Marketing Campaigns)
5 Web-based and Social Media Marketing
6 Destination Branding
7 Direct Marketing
8 Traditional Media Advertising
9 Sales Promotions and Public Relations
10 E-brochures and Trade Promotions
11 Price Component (Market Penetration)
12 Price Component (Market Skimming)
13 Price Component (Discount and Variable Pricing)
14 Price Component (Loss Leader and Promotional Pricing)
15 Price Component (Premium Pricing and Price Bundling)
16 Place Component (Distribution Channels)
17 Place Component (Physical Location Factors)
18 Review and Assessment
Global Tourism 89 lessons
Factors Affecting Tourism Development and Management 11 lessons
1 Opportunities and Constraints of Natural Environment
2 Opportunities and Constraints of Built Environment
3 Sustainability Practices (Reduce, Reuse, Recycle)
4 Risks and Resilience in Tourism
5 Carrying Capacity and Overtourism
6 Seasonality in Tourism
7 Economic Objectives of Governments
8 Political Objectives of Governments
9 Environmental Objectives of Governments
10 Sociocultural Objectives of Governments
11 Review and Assessment
Features of Destinations and Their Appeal 12 lessons
1 Location and Geographical Features
2 Weather and Seasonal Characteristics
3 Topographical Features
4 Accessibility and Travel Infrastructure
5 Travel and Transport Gateways and Hubs
6 Public Transport and Road Networks
7 Built and Natural Attractions
8 Culture, Traditions and Language
9 Expected Behaviours and Cultural Awareness
10 Tourism Organisations and Providers
11 Sustainable Provisions
12 Review and Assessment
Impacts of Travel and Tourism 24 lessons
1 Positive Economic Impacts
2 The Multiplier Effect
3 Employment and Infrastructure Development
4 Negative Economic Impacts
5 Leakage, Seasonal Employment and Opportunity Costs
6 Over-dependence on Tourism
7 Positive Environmental Impacts
8 Conservation and Regeneration
9 Environmental Education and Management
10 Negative Environmental Impacts
11 Pollution (Air, Noise, Water)
12 Wildlife Disturbance and Habitat Destruction
13 Resource Depletion, Litter and Congestion
14 Positive Sociocultural Impacts
15 Arts, Crafts and Community Facilities
16 Education, Cultural Understanding and Pride
17 Negative Sociocultural Impacts
18 Changes to Traditional Ways of Life
19 Loss of Identity and Demonstration Effect
20 Commodification, Crime and Culture Clash
21 Revision of Economic Impacts
22 Revision of Environmental Impacts
23 Revision of Sociocultural Impacts
24 Review and Assessment
Managing Destinations Sustainably 16 lessons
1 Protecting the Natural Environment
2 Protecting the Built Environment
3 Biodiversity and Conservation
4 Visitor Management and Resource Sustainability
5 Pollution Control
6 Combating Climate Change
7 Education for Sustainability
8 Recycling and Waste Reduction
9 Empowering Local Communities
10 Protecting Local Culture and Customs
11 Community Involvement in Tourism
12 Training for Sustainable Practices
13 Supporting Local Economies
14 Community Tourism Development
15 Job Creation for Local People
16 Review and Assessment
Organisations in Development and Management of Destinations 16 lessons
1 Government Bodies and Local Authorities
2 National Tourism Organisations (NTOs)
3 Destination Management Companies (DMCs)
4 Non-Government Organisations (NGOs)
5 Tourist Information Centres (TICs)
6 Management Activities of Tourism Organisations
7 Sustainable Tourism Management
8 Resilience and Risk Management
9 Demand Management and Policy-Making
10 Planning for Tourism
11 Marketing Strategies for Destinations
12 Promotion and Brand Development
13 Product and Service Development
14 Research, Funding and Information Services
15 Advice, Consultation, Standards and Quality
16 Review and Assessment
The Scale of Travel and Tourism 10 lessons
1 Economic Factors Affecting Tourism Demand
2 Social Factors Affecting Tourism Demand
3 Technological Factors Affecting Tourism Demand
4 Political Factors Affecting Tourism Demand
5 Environmental Factors Affecting Tourism Demand
6 Health Factors Affecting Tourism Demand
7 Reasons for Growth of Sustainable Tourism
8 Media and Customer Attitudes in Sustainable Tourism
9 Sustainable Tourism Products and Government Policies
10 Review and Assessment
Introduction to Travel and Tourism 33 lessons
Characteristics of Travel and Tourism 5 lessons
1 Products and Services
2 Intangible and Perishable Characteristics
3 Seasonal and Dynamic Characteristics
4 Sustainability and Resilience in Travel and Tourism
5 Review and Assessment
Main Reasons Why People Travel 7 lessons
1 Leisure Travel
2 Business Travel and MICE
3 Visiting Friends and Relatives (VFR)
4 Special Interest Travel (Medical, Religious)
5 Special Interest Travel (Adventure, Cultural, Sports)
6 Special Interest Travel (Health and Wellbeing)
7 Review and Assessment
Main Types of Tourism 4 lessons
1 Domestic and Inbound Tourism
2 Outbound and International Tourism
3 Day Trips and Short Breaks
4 Review and Assessment
Sustainable Travel and Tourism 5 lessons
1 Understanding Sustainability
2 Sustainable Travel and Tourism Concepts
3 Ecotourism
4 Responsible Tourism
5 Review and Assessment
Types of Destinations 6 lessons
1 Beach and Coastal Destinations
2 Island Destinations
3 Resort Destinations
4 Rural Destinations
5 Urban Destinations
6 Review and Assessment
Types of Tourists 6 lessons
1 Business and Leisure Tourists
2 Couples, Families and Groups
3 Independent and Individual Tourists
4 Ecotourists and Responsible Tourists
5 Special Interest and Specific Needs Tourists
6 Review and Assessment
Travel and Tourism Organisations 50 lessons
Different Types of Transport and Their Appeal 14 lessons
1 Air Transport
2 Charter and Scheduled Flights
3 Low-cost and Long-haul Flights
4 Water Transport
5 Ferry Services and Cruises
6 Water Taxis and Other Water Transport
7 Rail Transport
8 Trains, Trams and Luxury Rail Services
9 Underground and MRT Systems
10 Road Transport
11 Car Hire and Taxis
12 Coach Travel and Buses
13 Shuttle Bus Services
14 Review and Assessment
Domestic and International Travel and Transport Infrastructure 12 lessons
1 Interdependency of Transport Methods
2 Local Public Transport Provision
3 Improving Accessibility
4 Express Links and Integrated Systems
5 Contactless Payments and Transport Apps
6 Hub Airports and Transfer Services
7 Sustainable Public Transport
8 Urban Transit Systems
9 Dedicated Cycle and Bus Lanes
10 Alternative Transport Options
11 Bicycle and Electric Scooter Rental
12 Review and Assessment
Sustainable Developments within Travel and Transport 5 lessons
1 Reduced and Low Emissions Transport
2 Carbon Replacement Schemes
3 Alternative Energy Sources
4 Sustainable Travel Choices
5 Review and Assessment
Tourism Organisations, Products and Services 15 lessons
1 Types of Travel Agents
2 Independent Tours and Packages
3 Ancillary Services of Travel Agents
4 Types of Tour Operators
5 Components of Holiday Packages
6 Types of Accommodation Providers
7 Serviced Accommodation Options
8 Self-catering Accommodation Options
9 Occupancy Rates and Yield Management
10 Food and Drink Providers
11 Visitor Attractions (Natural)
12 Visitor Attractions (Built)
13 Visitor Attractions (Events)
14 Ancillary Service Providers
15 Review and Assessment
Ways Travel and Tourism Organisations Work Together 4 lessons
1 Interrelationships in Travel and Tourism
2 Interdependencies in Travel and Tourism
3 Case Studies of Tourism Partnerships
4 Review and Assessment
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For Parents: Supporting Your Child's GCSE Journey

BrainyLemons gives parents peace of mind whilst empowering your child to excel in their GCSEs. Our platform transforms studying into an engaging, self-paced experience that fits your family's busy schedule.

Your child learns at their own pace in manageable 30-minute blocks, perfect for fitting around school and family time. The interactive approach with quizzes, games, and rewards makes studying enjoyable rather than a chore.

Key benefits for parents:

  • Complete safety – fully moderated, child-friendly platform
  • Progress tracking – detailed reports show strengths and areas needing support
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You'll have full visibility of your child's progress, allowing you to celebrate achievements and identify where additional support might help. With BrainyLemons, you're investing in a supportive learning environment that grows with your child's needs.

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Frequently Asked Questions

What is BrainyLemons?

BrainyLemons is an online learning platform that provides comprehensive GCSE and iGCSE courses designed for home study. We offer expert-created content, virtual tutoring support, and flexible learning schedules to help students achieve their academic goals from anywhere in the world.

How do I know if home learning is right for me?

Home learning with BrainyLemons is perfect if you're:

  • Self-motivated and disciplined
  • Prefer flexible scheduling
  • Need to work around other commitments
  • Want personalised pacing

Our 30-minute lesson format makes it easy to fit studying into your daily routine, whether you're homeschooled, supplementing traditional education, or retaking subjects.

What age groups do you cater to?

Our courses are designed for students typically aged 14-18 taking GCSEs and iGCSEs. However, we welcome adult learners and mature students who want to gain qualifications or improve their knowledge in specific subjects.

Which exam boards do you cover?

We offer courses aligned with major exam boards including:

  • AQA
  • Cambridge (iGCSE)
  • Pearson Edexcel
  • OCR
  • WJEC

Each course clearly states which exam board it follows, so you can choose the right one for your needs.

How many subjects can I study at once?

You can enroll in as many subjects as you feel comfortable managing. Most students take 5-9 subjects, but this depends on your goals, available study time, and other commitments. We recommend starting with 3-4 subjects if you're new to home learning.

How long does each course take to complete?

Course duration varies by subject, typically ranging from 100-200 hours of study time. With our flexible approach, you can:

  • Intensive study: Complete in 6 months (4-5 hours per week)
  • Standard pace: Complete in 12 months (2-3 hours per week)
  • Extended study: Spread over 18-24 months for lighter commitment
Are your courses up to date with the latest syllabus?

Yes! All our courses are regularly updated to reflect the most current exam board specifications. We clearly indicate which exam year each course is designed for (e.g., 2026 specifications).

What does a typical lesson look like?

Each lesson is designed to take approximately 30 minutes and includes:

  • Clear learning objectives
  • Engaging video content or interactive materials
  • Written explanations and examples
  • Practice questions
  • Knowledge check quizzes
  • Progress tracking
Can I learn at my own pace?

Absolutely! One of our key advantages is flexible, self-paced learning. You can study when it suits you, repeat lessons as needed, and accelerate through topics you find easier. Our bespoke study timetable feature helps you plan your learning journey.

What if I get stuck on a topic?

We provide multiple support options:

  • 24/7 AI advisors for instant help
  • Virtual tutors specializing in each subject
  • Detailed explanations and worked examples
  • Interactive quizzes to test understanding
  • Progress reports highlighting areas needing attention
Do you provide practice papers and exam preparation?

Yes! Each course includes extensive revision materials, practice questions, and exam-style assessments. Our progress tracking system identifies your strengths and areas for improvement, helping you focus your revision effectively.

What equipment do I need?

You only need:

  • A computer, tablet, or smartphone with internet access
  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • Basic writing materials for note-taking
  • Optional: Printer for worksheets and practice papers
Can I access courses offline?

While our platform is primarily online to ensure you have the latest content and features, you can download certain materials like worksheets and revision guides for offline study.

Do you arrange exams for students?

No, you are responsible for booking and paying for your own exams. Exam fees are not included in course subscriptions. However, we provide guidance on finding local exam centres and understanding the booking process.

How do I find an exam centre?

We recommend:

  1. Contacting local schools, colleges, or sixth forms
  2. Searching online exam centre directories
  3. Contacting the exam board directly
  4. Considering private exam centres

We provide a helpful guide on our website with step-by-step instructions for finding and booking exam centres.

When should I book my exams?

Most exam boards require registration 4-6 months before the exam date. We recommend researching exam centres and booking as early as possible, especially for less common subjects or if you live in a remote area.

What grades do students typically achieve?

Our students have a 97% success rate, with many achieving grades 7-9 (A*-A equivalent). Success depends on consistent study, engagement with materials, and effective exam preparation.

How much do courses cost?

Individual courses start from £49.99-£50 per subject. We also offer bundle discounts for multiple subjects and payment plan options to make learning more affordable.

Do you offer discounts?

Yes! We provide:

  • Multi-subject bundle discounts
  • Early bird pricing for advance bookings
  • Price match promise against competitors
  • Special offers for newsletter subscribers
  • Family discounts for siblings
What's included in the course fee?

Your course fee includes:

  • 12 months access to all course materials
  • 260+ lessons per subject (varies by course)
  • Virtual tutor support
  • AI advisor access (24/7)
  • Progress tracking and reporting
  • Interactive quizzes and assessments
  • Revision materials and practice papers
What's NOT included?

Course fees do not include:

  • Exam registration fees
  • Exam centre costs
  • Physical textbooks (though digital resources are provided)
  • Individual face-to-face tutoring
What support do parents receive?

Parents get:

  • Detailed progress reports showing strengths and areas needing support
  • Study guide resources to monitor upcoming lessons
  • Complete visibility of their child's learning journey
  • Safety assurance with our fully moderated, child-friendly platform
  • Flexible scheduling options to fit family routines
How do you ensure student safety online?

We maintain a fully moderated, child-friendly platform with:

  • Secure login systems
  • Monitored virtual tutor interactions
  • Age-appropriate content
  • Privacy protection measures
  • Clear reporting mechanisms for any concerns
What if I'm not satisfied with my course?

We're confident in our course quality, but if you're not satisfied within the first 14 days, we offer a full refund. After this period, we'll work with you to address any specific concerns and ensure you get the most from your learning experience.

How does online learning compare to classroom teaching?

Online learning with BrainyLemons offers:

  • Flexibility: Study when and where it suits you
  • Personalisation: Learn at your own pace
  • Accessibility: 24/7 access to materials and support
  • Focused attention: No classroom distractions
  • Comprehensive resources: Everything you need in one place

However, it requires more self-discipline and motivation than traditional classroom learning.

Will universities and employers accept my qualifications?

Yes! GCSEs and iGCSEs obtained through independent study are identical to those achieved in traditional schools. What matters is your exam results, not how you prepared for them. Our courses prepare you for the same official exams as school students.

How do I stay motivated when studying alone?

We help maintain motivation through:

  • Clear progress tracking and celebration of achievements
  • Interactive quizzes and games that make learning fun
  • Regular check-ins with virtual tutors
  • Flexible scheduling that prevents burnout
  • Community features to connect with other learners
How can I contact support?
  • Email: support@brainylemons.com
  • Live Chat: Available on our website during business hours
  • Help Centre: Comprehensive guides and tutorials
  • Community Forum: Connect with other students and get peer support
What makes BrainyLemons different from other online learning platforms?
  • Expert-created content aligned with official exam specifications
  • 30-minute lesson format perfect for busy schedules
  • 24/7 AI support plus specialised virtual tutors
  • 97% success rate with proven results
  • Comprehensive progress tracking for students and parents
  • Affordable pricing with flexible payment options
  • 12 months access giving you plenty of time to complete courses

Brainy Lemons helps you learn with AI

Our unique learning assistante is always on hand if there's something you don't understand and is trained on your subject. Our advanced AI will also read content to you helping you really learn and momorise important facts and concepts.